Returns & Refunds
Last updated 30 September 2026
Change of mind
Return unused items in their original packaging within 7 days of delivery. Return shipping is for your account.
Faulty items
Under the Consumer Protection Act you may return a defective product within 6 months for a repair, replacement or refund. Rackets damaged by impact during play are not considered defective.
How to return
Email hello@rapidpadel.co.za with your order number and photos if the item is faulty. We'll send return instructions.
Refunds
Approved refunds are paid to your original payment method within 10 business days of us receiving the item.